Our online and blended programs permit students to complete some or all of the requirements via online instruction. Many students who are taking our online classes are New York State residents, while others study from within other states or other countries. States and countries regulate the educational activity which occurs within their borders, including online study. NYU is, of course, licensed within NY State, and often in other states or districts when we have a physical presence there. Some states also regulate who can take online classes or undertake internships within their borders. While NYU is able to offer online courses to residents of most states as a member of NC-SARA reciprocity network, there are some locations where NYU is restricted from operating. (As to the several states which are not members of the NC-SARA, they typically allow universities such as NYU to offer purely online education without seeking additional licensure, within certain limitations.) Please note that states may have unique complaint processes for resolving issues. A list of processes by state has been compiled by the State Higher Education Executive Officers Association.
Questions can be directed to firstname.lastname@example.org if you plan to apply to take online classes from outside of the U.S. or if you have questions about the below information.
Please note that the MS in Cybersecurity Risk and Strategy does not qualify students to sit for any state bar exam or to practice law.
Distant Education Complaint Process:
New York University students who are taking courses outside New York State within a SARA state, may first seek to resolve complaints with the law school by contacting John Stephens at John.Stephens@nyu.edu. Should the student need assistance in this process, please contact Lina Janusas at email@example.com. Those who have complaints that have not otherwise been resolved through contact with NYU internal offices (including the law school) may seek advisement from the New York State Portal entity. Should a complaint not be resolved through processes and protocols defined by New York University, the contact information for NYU’s State Portal Entity is provided below.
State Portal Entity Contact:
Owen Donovan, PhD
Supervisor, Higher Education Programs
New York State Education Department
89 Washington Avenue
Albany, NY 12234
Our online programs were not available in all states prior to 2017. Prior to NYU joining the NC-SARA reciprocity network, we were unable to accept new distance-learning students who wished to study from within: Alabama, Alaska, Arkansas, Minnesota, Oregon, and Wisconsin. As these states (and NYU) are members of the NC-SARA network, we can accept applications from residents of these states as of mid-2017.
Also, prior to mid-2017, students from four states were able to enroll but could not take examinations in these states: Delaware, Kentucky, Rhode Island, and West Virginia. Again, those restrictions are now lifted.
New York University is accredited by the Middle States Commission on Higher Education (3624 Market Street, Philadelphia, PA 19104). The Middle States Commission on Higher Education is an institutional accrediting agency recognized by the US Secretary of Education and the Council for Higher Education Accreditation. The programs being offered are registered by the New York State Education Department.
If you are located outside of the United States, please note that programs may not be recognized by institutions within your country. Further, the fee for programs may be subject to local taxes, which are the sole responsibility of participants located outside of the United States.
NYU has been approved by the State of Maryland to offer online courses to residents of that state, per recent state legislation. We must post certain required information on our website which relates to our program’s registration status with the state as well as procedures for Maryland residents to file complaints or grievances.
First, our student handbook (Section J. Student Grievance Procedure) provides the university’s policies and procedures in this regard.
Second, we note the following, per Maryland’s requirements:
MARYLAND HIGHER EDUCATION COMMISSION Student Complaint Process – Institutions of Higher Education
1. A student must first exhaust the complaint/grievance procedures established by the institution.
2. Disposition of specific types of complaints. A student shall submit a specific type of complaint to the appropriate agency or organization as described below:
- A complaint pertaining to occupational licensure requirements shall be submitted to the appropriate licensing board or entity. The student shall obtain contact information from the institution.
- A complaint concerning compliance with the standards of accreditation shall be submitted to the accrediting agency. The student shall obtain contact information from the institution.
- A complaint pertaining to potential violations of consumer protection shall be submitted to: Consumer Protection Division Office of the Attorney General 200 Saint Paul Place Baltimore, Maryland 21202 Telephone: (410) 528-8662 or (888) 743-0823 (toll free) More information is available at http://www.oag.state.md.us/Consumer/complaint.htm.
- A complaint concerning discrimination shall be submitted to: Office for Civil Rights, Philadelphia Office US Department of Education 100 Penn Square East, Suite 515 Philadelphia, PA 19107-3323 Telephone: (215) 656-854 More information is available at http://www2.ed.gov/about/offices/list/ocr/docs/howto.html?src=rt.
3. Disposition of complaints involving alleged violations of the Education Article or the Code of Maryland Regulations (COMAR) Title 13B Maryland Higher Education Commission.
- A student shall submit a complaint involving an alleged violation of the Education Article or COMAR Title 13B to the Commission. The complaint shall be in writing and signed by the student. (MHEC Student Complaint Form)
- The Commission will acknowledge and investigate a complaint involving an alleged violation of the Education Article or COMAR Title 13B.
- The Commission will ask the institutional President to look into the matter and report back to the Commission.
- The Commission staff may interview the institution’s employees and the complainant as part of its investigation.
- The Commission may take regulatory action based on its review and in accordance with the Education Article and COMAR Title 13B.
- A complaint pertaining to matters other than the Education Article or COMAR Title 13B will not be entertained by the Commission and will not be referred to another agency or organization.
Finally, we note that Maryland maintains a unique refund schedule for those studying from within the state. Enrolled students residing in Maryland should contact the graduate tax office if they are considering dropping a class.